Terms and Conditions

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These Terms & Conditions govern the use of Heartfelt Pages and the purchase of our digital products. By accessing our website, you agree to comply with these terms.

1. General Use

• Our services provide personalised digital webpages for special occasions.
• Users must ensure that the content they upload does not violate any copyright or third-party rights.

2. Orders & Payments

• Payment is required upfront before your page is created.
• All transactions are securely processed via third-party payment providers.
• Prices are listed in GBP (£) and may change without notice.
• All payments for Heartfelt Pages are securely processed through Stripe. By making a purchase, you agree to Stripe’s Terms of Service and Privacy Policy. Heartfelt Pages does not store or manage your payment details; all transactions are encrypted and handled by Stripe.

3. Refund & Cancellation Policy

• Due to the digital nature of our service, we do not offer refunds once a page is created.
• If an issue arises with your order, contact us within 24 hours of purchase for assistance.

4. User Content & Responsibilities

• You retain ownership of the content you submit but grant Heartfelt Pages a license to display it on your unique page.
• You must have the rights to use any images or text uploaded.
• We reserve the right to remove content that is inappropriate or violates our policies.

5. Service Availability

• We strive to keep all pages accessible, but we may experience downtime due to maintenance or unforeseen issues.
• We are not responsible for any damages resulting from temporary unavailability.

6. Intellectual Property

• All website designs, branding, and features belong to Heartfelt Pages.
• You may not copy, distribute, or use our content without permission.

7. Limitation of Liability

We are not liable for any indirect or incidental damages resulting from the use of our services.

8. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our services indicates acceptance of changes.

For any questions, contact us.